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Robert, you have a very professional, personable and straight forward approach, along with some humour which was much appreciated and lightened a sad occasion. From our first communication you made it feel that the funeral was special for Gordon and he was not 'just another of your clients'. When we collected his ashes, you gave a lot of your time to talk to us and we both enjoyed the conversation. Although I have said it before, a HUGE thank you for everything.
"People have asked me about your services and I have already recommended you."
" Excellent Service, didn't have to worry about anything, stress free."
Informed with every detail all the way through.
I particularly liked and respected my relationship with Robert, he was flexible and always keen to help. (And very patient with me through "getting the death certificate process"!! Thankyou )
"Kind. Caring. Courteous."
" Just to say Thankyou very much."
Found Experience very good, always contactable and easy to talk to. Thankyou.
''You've covered everything. Perfect, well pleased with all of it.''
What could we do in future to improve:
"I don't think you need to improve, you're kind and compassionate"
- Head Office:
119 High Street, Hythe, Kent. CT21 5JJ
- Office & Stores :
83/85 High Street, Dover, Kent. CT16 1EB