Robert Kent made a difficult time as stress free as possible with great attention to detail can't thank him enough

Staff were brilliant.
Would just like to thank you all so very much for what you did.
You gave him the best send off in a difficult time due to Covid.
You done us proud.
Thank you

Excellent Service.
Very satisfied, you made everything stress free.
Thankyou

Very kind.
Very Good.
Very likely to recommend.

Excellent
Did well with everything-can say no more.

From the very first phone call and email with Robert I knew he was the funeral director I would be choosing to take care of my dad on his final journey. My experience has been a different one, I live in America and my father lived in England. Robert and I communicated every few days. Regardless of the time difference Robert always responded to me. He was empathetic, caring, compassionate, went well above and beyond to my requests and needs, patient, kind, and respectful. My father was referred to as “dad” and I truly felt as though we were part of Robert’s family. Robert eased my fears of this unknown process and made this heartbreaking situation as comfortable as he could knowing I was across the world. I felt like I was able to be part of my dads service. I highly recommend Robert, he is a hidden gem and a true angel sent from Heaven! Thank you Robert for taking such great care of my daddy, I look forward to meeting you when I fly over to England to pick up my dads ashes to bring him home.

First Class Service by you and all staff.

Great, Funeral was top marks.
Excellent.

Absolutely wonderful. Bob has been a great support to me. Everything was dealt with efficiently and most of all sensitively. He guided me through the whole procedure.

Excellent from start to finish. Thank you.