From the very first phone call and email with Robert I knew he was the funeral director I would be choosing to take care of my dad on his final journey. My experience has been a different one, I live in America and my father lived in England. Robert and I communicated every few days. Regardless of the time difference Robert always responded to me. He was empathetic, caring, compassionate, went well above and beyond to my requests and needs, patient, kind, and respectful. My father was referred to as “dad” and I truly felt as though we were part of Robert’s family. Robert eased my fears of this unknown process and made this heartbreaking situation as comfortable as he could knowing I was across the world. I felt like I was able to be part of my dads service. I highly recommend Robert, he is a hidden gem and a true angel sent from Heaven! Thank you Robert for taking such great care of my daddy, I look forward to meeting you when I fly over to England to pick up my dads ashes to bring him home.

First Class Service by you and all staff.

Great, Funeral was top marks.
Excellent.

Absolutely wonderful. Bob has been a great support to me. Everything was dealt with efficiently and most of all sensitively. He guided me through the whole procedure.

Excellent from start to finish. Thank you.

You made us feel so at ease, everything was so relaxed and natural.
It couldn't have gone any better, everyone there spoke highly of it.
Perfect, I recommend everyone I speak to, that's why we've now been to you 3 times.
Keep it up.

Easy, courteous & thoughtful.
Thank you for your assistance.

Very Satisfactory.
Thankyou for a truly professional yet sensitive service..

Visited us at home. took everyones comments on board. Explained the process well. Friendly and caring attitude.
Very professional and made sure all were informed.

Well organised . Helpful. Friendly and attended during difficult lock-down times.