From the very first phone call and email with Robert I knew he was the funeral director I would be choosing to take care of my dad on his final journey. My experience has been a different one, I live in America and my father lived in England. Robert and I communicated every few days. Regardless of the time difference Robert always responded to me. He was empathetic, caring, compassionate, went well above and beyond to my requests and needs, patient, kind, and respectful. My father was referred to as “dad” and I truly felt as though we were part of Robert’s family. Robert eased my fears of this unknown process and made this heartbreaking situation as comfortable as he could knowing I was across the world. I felt like I was able to be part of my dads service. I highly recommend Robert, he is a hidden gem and a true angel sent from Heaven! Thank you Robert for taking such great care of my daddy, I look forward to meeting you when I fly over to England to pick up my dads ashes to bring him home.

First Class Service by you and all staff.

Great, Funeral was top marks.
Excellent.

Absolutely wonderful. Bob has been a great support to me. Everything was dealt with efficiently and most of all sensitively. He guided me through the whole procedure.

Excellent from start to finish. Thank you.

You made us feel so at ease, everything was so relaxed and natural.
It couldn't have gone any better, everyone there spoke highly of it.
Perfect, I recommend everyone I speak to, that's why we've now been to you 3 times.
Keep it up.

Easy, courteous & thoughtful.
Thank you for your assistance.

Very Satisfactory.
Thankyou for a truly professional yet sensitive service..

Visited us at home. took everyones comments on board. Explained the process well. Friendly and caring attitude.
Very professional and made sure all were informed.

Well organised . Helpful. Friendly and attended during difficult lock-down times.

Excellent.
The service was outstanding.

Robert Kent is very helpful to me at time of the loss of my mum.
Help me with everything I needed to do.

We liked your relaxing sence of humour at this awkward time in someones death.
Keep up the good work and many thanks.

Wonderful, Helpful all the way from start to funeral.

Above and beyond accommodating and compassionate.

Good at keeping me informed.

Keep up the same high standards.
Excellent

Thankyou for all the help and advice you gave me and the family during the arrangements on the day and afterwards when we dealt with the ashes.
As a family we also appreciated David McKivett , his conversation and advice and the service in the chapel.

At such a sad time for me, Robert was so supportive kind and helpful.
Everything was perfect.

Everything was perfect, you made a very stressful time easy and I cannot thank you enough. You have to be a certain kind of person to do this job Robert and you have it in Spades.