From start to finish robert was understanding of our circumstances a d showed empathy and sympathy and communicated every thing to me so I knew exactly what was happening with the funeral for my brother. It was a bit more complex than most as robert drove my brother from kent to liverpool so we could bury our brother here in liverpool and reunited with his mum and dad in the same grave.
I only have the upmost respect for the way the whole funeral was oganised and would reccomend robert kent funerals to anyone.
Its a very sad time for any family but robert made it more simple and easier to manage with his great communication skills and kind nature.
I have spoken to him many times since the funeral and he is like freind.any thanks again to robert and his secretary who was also very kind and helpfull with all the admin.
Robert and David went above and beyond, in what was a very difficult time for us. They stepped in and gave us subtle suggestions and advice when they could see we were faltering, and made what was a very difficult procedure that little bit easier. We immediately decided that we didn't need to visit other directors after meeting Robert.
We would highly recommend them.
We used Robert for my darling Mum in 2020 and also my darling husband in January 2022. Robert is a very kind and compassionate person . My dear husband was looked after so well as soon as he was in Roberts care . Funeral arrangements, were too , arranged very well and both Robert and the Celebrant kept regular contact right up to the service ,, ensuring our wishes were met . A big thank you to Robert for everything .
Robert, thank you for everything you did to make my fathers funeral so beautiful. Your guidance was valued, as was the care and respect shown while we were at our lowest - we couldn’t recommend you enough.
Everything was made easy, at a bad time.
We were happy about the whole service before the cremation ceremony with the officiant as well as Mr Robert Kent. The officiant which was recommended by Mr Kent was spot on, with what we wished.
the Ceremony went as well as could be and the after small requests were a bit delayed but we got there.
The price was also reasonable.
So Thank you for all the attentive help android service.
From the start, Robert was thorough, helpful and as kind as anyone could have been during such a sad time. He was always in contact even if it was a minor detail, but still kept us in the loop. Even up to the day of the funeral, he was in constant contact to make sure everyone felt happy with all the arrangements. We cannot recommend Robert Kent Funeral Directors enough. The celebrant also held a very good service which everyone was pleased with, we also highly recommend him too. Robert was very friendly and easy to speak to through the process. A massive thank you from Maureen, Josh & Abi.
Very likely to recommend , but hopefully not to soon
Robert was kind and compassionate at this time & throughout the entire funeral journey.
Robert made contact throughout or returned answerphone messages and emails promptly.
A big thank you!
Robert went above and beyond in his care for my late husband and was very empathetic towards me at such a difficult time.
Also his staff were very professional on the day of my husband's funeral.
Couldn't have asked for anything better, with it being a difficult funeral to arrange. (Over the phone from 300 miles away).
Thankyou again Robert for all you and your staff did for my brother.
Prof and Courteous.
You made a very difficult time so much easier.
Have spoken highly of service rendered.
Robert Kent made a difficult time as stress free as possible with great attention to detail can't thank him enough
Staff were brilliant.
Would just like to thank you all so very much for what you did.
You gave him the best send off in a difficult time due to Covid.
You done us proud.
Very satisfied, you made everything stress free.
Very likely to recommend.
Did well with everything-can say no more.
From the very first phone call and email with Robert I knew he was the funeral director I would be choosing to take care of my dad on his final journey. My experience has been a different one, I live in America and my father lived in England. Robert and I communicated every few days. Regardless of the time difference Robert always responded to me. He was empathetic, caring, compassionate, went well above and beyond to my requests and needs, patient, kind, and respectful. My father was referred to as “dad” and I truly felt as though we were part of Robert’s family. Robert eased my fears of this unknown process and made this heartbreaking situation as comfortable as he could knowing I was across the world. I felt like I was able to be part of my dads service. I highly recommend Robert, he is a hidden gem and a true angel sent from Heaven! Thank you Robert for taking such great care of my daddy, I look forward to meeting you when I fly over to England to pick up my dads ashes to bring him home.
First Class Service by you and all staff.
- Office & Stores :
83/85 High Street, Dover, Kent. CT16 1EB